Delete your FamilyPin data
FamilyPin has no accounts: there is no email or password to delete. Your data is tied to your phone and your family, and you delete it yourself from the app.
Leave the family
- Open FamilyPin and go to the Family tab.
- Tap Leave the family and confirm.
Your profile, your location, your route of the last 24 hours and your copy of the family key are deleted from the server immediately, and your phone erases its keys and saved routes. The family key is changed so you cannot read anything new.
Delete the whole family (owner)
- In Family, tap Delete the family and confirm.
There and then, the app deletes from the server everything that belongs to the family: live locations, places, alerts, the 24-hour routes, pending route requests, invitations, the encrypted copies of the key, every member's entry and the family itself. Each of the other members' phones erases its own copy (keys and saved routes) the next time the app connects.
Delete what remains on your phone
When you leave the family or delete it, the app erases the keys and the saved routes from your phone. To remove the rest of the app's data as well, uninstall it. The app excludes its data from Android cloud backup.
What is kept and for how long
This applies when you leave the family or are removed from it. When the whole family is deleted, nothing of it is kept.
- Arrival and departure alerts already sent from your phone, encrypted, until they expire after 30 days; the service then deletes them within about a day.
- Places you created, which remain with the family until someone deletes them.
If you no longer have the app, ask the family owner to remove you: it has the same effect. For any question, write to familypin.antihero412@passinbox.com.